Administration Officer | Waitakere | Tāmaki Makaurau
Date: 8 Nov 2026
Location: Auckland, NZ
Company: Ministry of Social Development
Mō te tūranga | About the role
We’re looking for highly organised and proactive Administration Officers to join our frontline service delivery teams. These roles are critical to ensuring the smooth day-to-day running of busy service centre environments, supporting staff and enabling consistent, high-quality client service delivery. You will work closely with site leadership and frontline teams to maintain operational efficiency and support a positive experience for contractors and staff.
Ko te mahi | What you’ll be doing
• Manage meeting room bookings and site coordination
• Maintain office supplies and equipment servicing schedules
• Coordinate maintenance and building-related requirements
• Co-ordinate with other building tenants
• Support meeting coordination and minute taking as required
• Provide day-to-day administrative support across a large service centre
• Work with Security to ensure visitor and contractor compliance
• Support health and safety practices across the site
• Coordinate fleet management including servicing, WOFs, and logistics
• Manage sensitive information with discretion and learn privacy and OIA requirements
• Support for regional training activities and visiting staff
• Assist with occasional catering collection and transport tasks
What you bring | Ōu pūmanawatanga
• Proven administrative experience supporting a team
• Strong organisational skills with the ability to manage competing priorities
• Intermediate to advanced Microsoft Office capability (Word, Outlook, Excel, PowerPoint, OneDrive)
• Confidence learning new systems and tools
• Strong attention to detail and discretion when handling sensitive information
• Clear written and verbal communication skills
• Positive, can-do attitude with a collaborative and team-focused approach
• Ability to operate effectively in a large fast-paced service environment
• Full or Restricted NZ Driver Licence and willingness to drive Ministry vehicles
Position Description | He Whakaahuatanga Tūnga
Copy the link or paste into your browser: https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-support/administration-officer.docx
Salary | Utu-ā-tau: $61,466.00 - $73,903.00
Starting salary aligned to relevant skills, knowledge and experience.
In your cover letter, answer the question below (maximum 1,500 characters):
Q1: Why are you interested in this Administration Officer role, and what appeals to you about working in a busy service centre environment?
Applications close | Ka kati ngā tono hei te: 11.59PM Sunday 22 November 2026
About us | Mō mātou
The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
How to apply | Me pēhea te tuku tono
Before you submit your application, please take a moment to review our guidance to understand how AI can best support your application. Candidate Guidance - Responsible AI use in recruitment.
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process. Please highlight how your skills and experience relate to the key responsibilities listed in the position description and job advertisement.
All applications must be made online. If this is not possible or if you have any queries, please contact the Manager Client Service Delivery on lis.edwards001@msd.govt.nz
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Joining us | Ko te hono mai
Joining MSD means being part of a whānau that celebrates the diversity each individual represents.
We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.
If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
