Service Delivery Jobs

We work together to make a difference for New Zealanders. Whether that’s helping someone get sorted financially so they can study, supporting someone into work, ensuring support is there for someone who can’t work, helping one of our seniors by granting their entitlement to New Zealand Superannuation, or giving New Zealanders confidence that the system they fund is being used by people in genuine need.

We do this through three key groups; Regional Service Delivery, our frontline centres delivering face-to-face services across 11 regions, Contact Centre Services providing client services by phone, and Centralised Services - specialist teams managing processing of support and entitlements.

These three groups are supported by a number of teams, providing operational support, service development, learning and development, analytics and workflow management and engagement expertise.

Service Delivery has a role in delivering services and making a difference for more than a million clients.

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Title Location
Case Manager - Westport
Case Manager - Westport West Coast, NZ
West Coast, NZ
Employment Liaison Advisor - Whakatane - fixed term or secondment to January 2022 Bay of Plenty, NZ
Administration Officer - Greymouth and Westport - Part-time - 28 hours - Permanent West Coast, NZ
Case Manager - Motueka
Case Manager - Motueka Nelson / Tasman, NZ
Nelson / Tasman, NZ
Case Managers - Wellington Region Wellington, NZ
Case Manager - Dannevirke - Fixed term or secondment to April 2022 Manawatu / Wanganui, NZ
Work Broker - Greymouth - Fixed term or Secondment to January 2022 West Coast, NZ
Regional Financial Analyst - Hawke's Bay Hawke's Bay, NZ
Work Broker - Rotorua - Fixed term or secondment to June 2022 Bay of Plenty, NZ
Regional Commissioner for Social Development - East Coast Region Hawke's Bay, NZ
Case Manager - Masterton - Fixed term or secondment to May 2022 Wellington, NZ
Case Manager- Thames and Waihi Waikato, NZ
Case Managers - Taumarunui Waikato, NZ
Case Manager Housing - Top of the South Region Nelson / Tasman, NZ
Assistant Service Centre Manager - Greerton Bay of Plenty, NZ
Case Managers - Dunedin Central - Permanent and fixed term or secondment Otago, NZ