Service Delivery Jobs

We work together to make a difference for New Zealanders. Whether that’s helping someone get sorted financially so they can study, supporting someone into work, ensuring support is there for someone who can’t work, helping one of our seniors by granting their entitlement to New Zealand Superannuation, or giving New Zealanders confidence that the system they fund is being used by people in genuine need.

We do this through three key groups; Regional Service Delivery, our frontline centres delivering face-to-face services across 11 regions, Contact Centre Services providing client services by phone, and Centralised Services - specialist teams managing processing of support and entitlements.

These three groups are supported by a number of teams, providing operational support, service development, learning and development, analytics and workflow management and engagement expertise.

Service Delivery has a role in delivering services and making a difference for more than a million clients.

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Title Location
Case Managers (Fixed Term / Secondment to March 2020) - Kaikohe Northland, NZ
Case Manager (Permanent) - Tokoroa Bay of Plenty, NZ
Administration Officer, Newtown Wellington, NZ
Central Processing Officers (Permanent) - Mangere Auckland, NZ
Service Manager - Centralised Services Wellington, NZ
Customer Service Representatives, Contact Centre - Lower Hutt Wellington, NZ
Work Broker (Fixed Term /Secondment to June 2020) - Whangarei & Kaikohe Northland, NZ
Case Manager, Nelson City
Case Manager, Nelson City Nelson / Tasman, NZ
Nelson / Tasman, NZ
Case Manager (Fixed Term) - Nelson City Nelson / Tasman, NZ
Employment Support Representatives (Permanent) - Ellerslie Auckland, NZ
Administration Officer (Permanent) - Rotorua Bay of Plenty, NZ
Service Centre Manager - Housing, East Coast Region Hawke's Bay, NZ
Integrated Services Case Manager - Motueka Nelson / Tasman, NZ
Case Manager - Motueka
Case Manager - Motueka Nelson / Tasman, NZ
Nelson / Tasman, NZ
Central Processing Officers, Part time, fixed term until July 2020 Auckland, NZ
Service Centre Manager - Canterbury Canterbury, NZ
Central Processing Officers: Senior Services, Wellington Wellington, NZ
Regional Labour Market Manager - Northland Northland, NZ
Case Managers (Fixed Term / Secondment to March 2020) - Kaitaia Northland, NZ
Case Managers, Canterbury Region Canterbury, NZ