Service Delivery Jobs

We work together to make a difference for New Zealanders. Whether that’s helping someone get sorted financially so they can study, supporting someone into work, ensuring support is there for someone who can’t work, helping one of our seniors by granting their entitlement to New Zealand Superannuation, or giving New Zealanders confidence that the system they fund is being used by people in genuine need.

We do this through three key groups; Regional Service Delivery, our frontline centres delivering face-to-face services across 11 regions, Contact Centre Services providing client services by phone, and Centralised Services - specialist teams managing processing of support and entitlements.

These three groups are supported by a number of teams, providing operational support, service development, learning and development, analytics and workflow management and engagement expertise.

Service Delivery has a role in delivering services and making a difference for more than a million clients.

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Central Processing Officers, Rotorua, Permanent Bay of Plenty, NZ
Case Manager Housing - Canterbury Region Canterbury, NZ
Work Services Manager - East Coast Hawke's Bay, NZ
Case Managers - Rotorua
Case Managers - Rotorua Bay of Plenty, NZ
Bay of Plenty, NZ
Integrated Services Case Manager, Housing - Rotorua Bay of Plenty, NZ
Administration Officer - Te Kuiti and Taumarunui Taranaki, NZ
Case Manager, Tauranga - Permanent Bay of Plenty, NZ
Employment Support Representatives (Permanent, Full Time) - Lower Hutt Wellington, NZ
Employment Support Representatives (Permanent, Full Time) - Ellerslie Auckland, NZ
Case Manager - He Poutama Taitamariki - Kaikohe Northland, NZ
Employment Coordinator - Hawera Taranaki, NZ
Work Brokers, Bay of Plenty Region, Permanent Bay of Plenty, NZ
Work Broker (Permanent), Nelson
Work Broker (Permanent), Nelson Nelson / Tasman, NZ
Nelson / Tasman, NZ
Case Manager Housing - Hawera or Whanganui Taranaki, NZ
Regional Housing Advisor - Bay of Plenty Region Bay of Plenty, NZ
Administration Officer - Hawera or Stratford - 20 hours per week Taranaki, NZ