Service Delivery Jobs

We work together to make a difference for New Zealanders. Whether that’s helping someone get sorted financially so they can study, supporting someone into work, ensuring support is there for someone who can’t work, helping one of our seniors by granting their entitlement to New Zealand Superannuation, or giving New Zealanders confidence that the system they fund is being used by people in genuine need.

We do this through three key groups; Regional Service Delivery, our frontline centres delivering face-to-face services across 11 regions, Contact Centre Services providing client services by phone, and Centralised Services - specialist teams managing processing of support and entitlements.

These three groups are supported by a number of teams, providing operational support, service development, learning and development, analytics and workflow management and engagement expertise.

Service Delivery has a role in delivering services and making a difference for more than a million clients.

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Title Location
Regional Housing Advisor - Northland Region Northland, NZ
Case Managers, Gisborne (Permanent and Fixed Term) Gisborne, NZ
Central Processing Officers, Mangere Auckland, NZ
Investigator Fraud Intervention Services, Rotorua, Permanent Bay of Plenty, NZ
Work Broker - New Zealand Seasonal Work Scheme - Motueka Nelson / Tasman, NZ
Central Processing Officers - Permanent and Fixed Term - Whangārei Northland, NZ
Senior Business Analyst - Nelson
Senior Business Analyst - Nelson Nelson / Tasman, NZ
Nelson / Tasman, NZ
Case Managers - Centralised Services - Whanganui - Permanent and Fixed term or Secondment Manawatu / Wanganui, NZ
Case Manager - Wairoa
Case Manager - Wairoa Hawke's Bay, NZ
Hawke's Bay, NZ
Regional Labour Market Advisor - Northland Northland, NZ
Housing Broker - Hawke's Bay Hawke's Bay, NZ
Resilience Programme Manager Wellington Wellington, NZ
Service Centre Manager -  Richmond, 'Top of the South' Region Nelson / Tasman, NZ
Regional Contracts Assistant - Wellington Wellington, NZ
Work Brokers (Fixed Term / Secondment to 30 June 2022) - Wellington Region Wellington, NZ