Service Delivery Jobs

We work together to make a difference for New Zealanders. Whether that’s helping someone get sorted financially so they can study, supporting someone into work, ensuring support is there for someone who can’t work, helping one of our seniors by granting their entitlement to New Zealand Superannuation, or giving New Zealanders confidence that the system they fund is being used by people in genuine need.

We do this through three key groups; Regional Service Delivery, our frontline centres delivering face-to-face services across 11 regions, Contact Centre Services providing client services by phone, and Centralised Services - specialist teams managing processing of support and entitlements.

These three groups are supported by a number of teams, providing operational support, service development, learning and development, analytics and workflow management and engagement expertise.

Service Delivery has a role in delivering services and making a difference for more than a million clients.

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Title Location
Manager Regional Services - Taranaki, King Country and Whanganui Taranaki, NZ
Case Manager Housing - Whanganui - Fixed term to February 2021 Taranaki, NZ
Service Managers Centralised Services - Hawke's Bay Hawke's Bay, NZ
Investigator Fraud Intervention Services - Canterbury Canterbury, NZ
Case Manager - Queenstown Otago, NZ
Employment Support Representatives, 12 - months fixed term, Ellerslie based Auckland, NZ
Māori Relationship Manager - Bay of Plenty Bay of Plenty, NZ
Customer Service Representatives, Contact Centre Services, Dunedin, Permanent Otago, NZ
Service Centre Manager - Rangitikei
Service Centre Manager - Rangitikei Manawatu / Wanganui, NZ
Manawatu / Wanganui, NZ
Regional Housing Advisor - Wellington Wellington, NZ
Regional Contracts Manager - Wellington Wellington, NZ
Family Violence Response Coordinator - Wellington Wellington, NZ
Executive Assistant to Regional Commissioner - Wellington - Fixed Term Wellington, NZ
Service Managers Centralised Services - Whanganui - 2 year fixed term/secondment Manawatu / Wanganui, NZ
Māori Relationship Manager (2 Years Fixed Term) - Northland Northland, NZ
StudyLink Officers - Palmerston North, Fixed Term until March 2021 Manawatu / Wanganui, NZ
Regional Commissioner Advisor - Whangārei, Northland Northland, NZ