Service Delivery Jobs

We work together to make a difference for New Zealanders. Whether that’s helping someone get sorted financially so they can study, supporting someone into work, ensuring support is there for someone who can’t work, helping one of our seniors by granting their entitlement to New Zealand Superannuation, or giving New Zealanders confidence that the system they fund is being used by people in genuine need.

We do this through three key groups; Regional Service Delivery, our frontline centres delivering face-to-face services across 11 regions, Contact Centre Services providing client services by phone, and Centralised Services - specialist teams managing processing of support and entitlements.

These three groups are supported by a number of teams, providing operational support, service development, learning and development, analytics and workflow management and engagement expertise.

Service Delivery has a role in delivering services and making a difference for more than a million clients.

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Title Location
Work Brokers, Waikato Region, based in Hamilton, Fixed term ending December 2020 Waikato, NZ
Customer Service Representatives, Waitakere Contact Centre, 6-months fixed term Auckland, NZ
Regional Labour Market Advisors Fixed term to December 2020 (Auckland Region) Auckland, NZ
Work Brokers, Auckland Region, fixed term to December 2020 Auckland, NZ
Case Manager (Permanent & Fixed Term), Blenheim Marlborough, NZ
Case Managers (Fixed Term), Canterbury Canterbury, NZ
Case Managers (Fixed Term to Dec 2020) - Auckland Auckland, NZ
StudyLink Officers, Contact Centre (Permanent) - Lower Hutt Wellington, NZ
Integrity Intervention Officers - Integrity & Debt (Fixed Term, Part Time), Lower Hutt Wellington, NZ