Service Delivery Jobs

We work together to make a difference for New Zealanders. Whether that’s helping someone get sorted financially so they can study, supporting someone into work, ensuring support is there for someone who can’t work, helping one of our seniors by granting their entitlement to New Zealand Superannuation, or giving New Zealanders confidence that the system they fund is being used by people in genuine need.

We do this through three key groups; Regional Service Delivery, our frontline centres delivering face-to-face services across 11 regions, Contact Centre Services providing client services by phone, and Centralised Services - specialist teams managing processing of support and entitlements.

These three groups are supported by a number of teams, providing operational support, service development, learning and development, analytics and workflow management and engagement expertise.

Service Delivery has a role in delivering services and making a difference for more than a million clients.

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Title Location
Case Managers (Permanent), New Plymouth and Waitara Taranaki, NZ
Regional Director - Bay of Plenty Region Bay of Plenty, NZ
Service Centre Managers (Permanent) - Glenmall and New Lynn Auckland, NZ
Case Manager, Westport
Case Manager, Westport West Coast, NZ
West Coast, NZ
Administration Officer, Linwood Canterbury, NZ
Executive Assistant to Regional Director - Nelson, Marlborough & West Coast Nelson / Tasman, NZ
Customer Service Representatives - Senior Services, Wellington Wellington, NZ
Work Brokers (LSV), Canterbury Canterbury, NZ
Work Brokers (LSV), Auckland Auckland, NZ
Case Manager (LSV), Canterbury Canterbury, NZ
Administration Officer (LSV) Auckland Auckland, NZ
Case Managers - Tamaki and Highland Park Auckland, NZ
Investigator Fraud Intervention Services, Waikato Waikato, NZ