Early Response Work Broker | Mata Rāngai Mahi - Waikato Region

Date: 9 Jun 2025

Location: Waikato, NZ

Company: Ministry of Social Development

Early Response Work Broker | Mata Rāngai Mahi – Waikato Region

•    Fixed-Term/Secondment ending 30 June 2027
•    Location: Waikato Regional Office
•    Supportive, inclusive environment
•    High-impact, varied work
•    Opportunity to shape Early Response services regionally.
 

About the team | Mō te tīma
The Early Response Team (ERT) is a proactive, regionally mobile group within MSD responsible for delivering redeployment support. We work to identify and support individuals who are disadvantaged in the labour market, helping them retain employment, transition into new work, or upskill into sustainable career pathways.
 

About the role | Mō te tūnga
As an Early Response Work Broker, you will work in collaboration with your Early Response Team to develop and carry out a regional plan for the delivery of an effective end to end redeployment support service. 

 
The Team has two core functions:
1. Delivering prompt tailored support for people at risk of job displacement 
2. Gathering intel and opportunities to enable effective early intervention 
 

The Team are one part of a broader ecosystem of supports, services, and opportunities for people at risk of job displacement. The Team works collectively to build relationships and partnerships with stakeholders, to collaboratively develop and deliver services, tailored to people’s needs. The team are mobile within their region to respond to job displacement where it occurs.
 

About you | Mōu

We are looking for people who want to be part of the changing future vision of MSD. You must have strong people skills and be able to negotiate outcomes. Having a background in Agency Recruitment, Sales and Account Management or similar would be an advantage. 
 

You enjoy using your initiative, looking for and acting on opportunities, solving problems and have a good can-do attitude. You must enjoy building relationships and making new connections with people.

 

•    Bring tenacity, professionalism, and a drive to overcome challenges.
•    Thrive on building relationships and making meaningful connections.
•    Be adaptable, solutions-oriented, and experienced in customer-focused roles.
•    Work confidently with people from diverse backgrounds and all organisational levels.
•    Communicate persuasively and clearly, both verbally and in writing.
•    Understanding of relevant policy and legislation including employment law.
•    Ability to identify risks faced by MSD in both the community and employment area.
•    Be an attentive listener and a fast learner.

 

You’ll need a full driver’s licence and willingness and flexibility to travel within the region to meet with employers and attend engagement activities as needed.

 

What we offer | Tā mātou e tuku ana
•    Excellent induction and on-going training 
•    Regular coaching and career development opportunities 

Position Description

A copy of the position description can be found here: Work Broker position description. 

Salary range: $78,222.00 - $94,689.00

A starting salary from $78,222 through to $$94,689 per annum. Consideration will be given to the successful candidate’s individual relevant skills, experience, and other factors to determine the actual starting salary.

 

 

 

 

 

How to Apply | Me pēhea te tuku tono

 

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  

 

Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description. 

 

All applications must be made online.  If this is not possible or if you have any queries, please contact  Kristian TeNana, Regional Labour Market Manager. Kristian.tenana001@msd.govt.nz  

 

It is important that you have the support from their nominal / current MSD manager for secondment opportunities.

 

Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.

 

Closing date: Monday 16th June 2025

 

 

 

 

 

Joining us


Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.


If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

 

MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.