Work Broker | Northland Region - Te Tai Tokerau
Date: 19 Mar 2026
Location: Northland, NZ
Company: Ministry of Social Development
Ministry of Social Development | Based in Whangārei – covering the Northland Region
• Salary range: $79,200 – $95,873
• Full-time (37.55 hours per week)
Partner with employers. Create opportunities. Deliver real impact.
Available Positions
• Based at Whangārei – Permanent Role
• Based at Whangārei – Fixed-term / Secondment (until June 2027)
• Coverage across the Northland region
Work Broker roles are regionally focused. While you will have a primary service centre, you may be required to work across other locations in the Northland region over time, based on business needs.
About the role | Mō te tūnga
This is a relationship-led role focused on the Northlands labour market. As a Work Broker, you partner with employers to understand workforce needs, influence hiring decisions, and connect businesses with people ready to work. This is a front-facing role. You’ll spend much of your time meeting employers, building networks, and working across the Northland region rather than being desk-based.
You’ll work in a fast-moving environment where priorities shift and collaboration across teams is essential. This role attracts people from recruitment, sales, account management, and industry roles who want to apply their skills in a role with real impact.
Why this role exists: This role is about creating employment opportunities for people who need a chance. You’ll work alongside Case Managers and employment teams to move people into jobs while building trusted partnerships with employers across Northland.
Recruitment and Selection Details:
• Applications close: 11.59pm Friday 3rd April 2026
• Recruitment and Selection process: Shortlisted candidates will complete a short digital confidence skills test, video pre-screening, and in-person interview.
• Applicants must hold New Zealand Citizenship, Permanent Residency or Australian Citizenship at time of application.
• For Internal MSD applications only: It is important that you have the support from their nominal / current MSD manager for secondment opportunities.
What you bring | Ōu pūmanawatanga:
Employer engagement and partnerships
• Proactively meet employers, visit workplaces, and build strong relationships across the region
• Understand workforce needs and identify hiring opportunities
• Promote MSD employment initiatives and services to businesses
• Develop ongoing hiring pipelines and future workforce opportunities
• Travel across the Auckland region to meet employers and attend events
Recruitment and placement
• Promote vacancies and connect employers with suitable candidates
• Support recruitment, onboarding, and retention
• Advocate for candidates by promoting their strengths to employers
• Work closely with Case Managers to place people into sustainable work
Collaboration and programme delivery
• Contribute to wider employment programmes and initiatives
• Share labour market insights across teams
• Maintain accurate records and manage multiple workstreams
What you’ll need to succeed | Ko tō āhua
You understand employers and know how to build trusted relationships. You may come from recruitment, agency or internal talent roles, account management, business development, industry leadership, or employment services. You will bring:
• Experience working with employers, clients, or stakeholders to achieve outcomes
• Confidence networking, building relationships, and identifying opportunities
• Comfort with proactive outreach and engagement
• Strong organisation and the ability to manage competing priorities
• Resilience and adaptability in a fast-changing environment
• Motivation to focus on people and employment outcomes
• A full NZ Driver Licence
Position Description | He Whakaahuatanga Tūnga:
You can copy and paste the link into your browser: https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/work-broker.docx
Salary | Utu-ā-tau: $79,200.00 - $95,873.00
Starting salary dependent on relevant skills, experience, and knowledge.
What we offer | He aha tā mātou e tuku
• The opportunity to make a real impact in employment services and community support
• A dynamic and supportive team environment, working alongside experienced professionals
• Coaching, training, and mentorship to support your development
How to apply | Me pēhea te tuku tono
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form. In your cover letter, please answer the following two questions:
Q1: Describe how you have built relationships with employers or clients to create hiring or employment opportunities. What approach did you take and what was the outcome?
(Max 1,500 characters)
Q2: Describe a time you worked in a fast-changing environment where priorities or expectations shifted. How did you adapt and still deliver results?
(Max 1,500 characters)
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact the Manager Regional Employment Huia Rush on huia.rush002@msd.govt.nz
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Joining us
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.
