Administration Officer - Kaihāpai
Date: 19 May 2026
Location: New Plymouth, NZ
Company: Ministry of Social Development
- Permanent Role
- Primary location is New Plymouth, however the role does require the person work from our Waitara office at least one day per week.
You’ll be part of a supportive team focused on delivering quality services to New Zealanders.
About us | Mō mātou:
The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
About the role | Mō te tūnga:
In this busy and varied role, you’ll deliver quality, comprehensive administrative support that helps managers and colleagues do their jobs more efficiently and effectively. You’ll also provide day-to-day support that helps the site run smoothly, so our teams can focus on delivering a high standard of service to clients.
You’ll take care of a wide range of administrative tasks, including coordinating meetings and bookings, supporting travel and logistics, maintaining Health and Safety records, reconciliation, ensure helping with site services and supplies, managing correspondence, and maintaining administrative systems and processes.
What you bring | Ōu pūmanawatanga:
Your welcoming approach, manaakitanga and excellent communication skills will help you support our team and ensure things are running smoothly. You are a quick learner who navigates computer and administration systems with ease. A fast paced, pressured environment is where you work best, and you enjoy interacting with people from diverse backgrounds. Most of all, you pride yourself on your exceptional customer service skills, empathy, and high attention to detail. You love going the extra mile and anticipating needs before they arise.
You also have strengths in the following areas:
• Proven experience providing administrative support, ideally within a large organisation
• Strong organisational skills with the ability to work efficiently and prioritise tasks
• Good time management, including the ability to meet deadlines in a busy environment
• A high level of attention to detail and accuracy
• Flexibility and adaptability, with a willingness to take initiative
• The ability to stay calm under pressure and use sound problem-solving approaches
• Good judgement and discretion when dealing with sensitive information
• Strong relationship-building skills and the ability to work well with others
• Effective communication skills, both written and verbal
• Confidence using Microsoft Office and other business systems
• A collaborative approach, with a willingness to share knowledge and support others
• A commitment to diversity and inclusion, and to creating a respectful working environment
Full NZ Drivers Licence is a must.
You’ll play an important part in helping the team operate effectively. Apply now!
Position Description | He Whakaahuatanga Tūnga:
Salary | Utu-ā-tau: $61,466.00 - $73,903.00
How to apply | Me pēhea te tuku tono:
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Closing date: Wednesday 3rd June, 2026.
Joining us | Ko te hono mai:
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
