Early Response Work Broker | Mata Rāngai Mahi, Top of the South

About the team | Mō te tīma

The Early Response Team (The Team) is a proactive, regionally mobile group within MSD responsible for delivering redeployment support. We work to identify and support individuals who are disadvantaged in the labour market, helping them retain employment, transition into new work, or upskill into sustainable career pathways.

The Top of the South region covers seven districts: Nelson, Tasman, Marlborough, Kaikōura, Buller, Grey, and Westland.

Our approach is grounded in Te Pae Tawhiti (MSD’s strategic direction), Te Pae Tata (our Māori Strategy and Action Plan), and Pacific Prosperity. These strategies shape how we engage with communities to improve social and economic outcomes for New Zealanders.

These shifts focus on how MSD can become a trusted and proactive organisation, connecting clients to all the support and services that are right for them and improving the social and economic wellbeing of New Zealanders.

Early Response Work Brokers are mobile within their region to respond to job displacement as it occurs. This will require regular travel to meet the demands of the role and support communities where they are.

About the role | Mō te tūnga

As an Early Response Work Broker, you will work in collaboration with your team to develop and carry out a regional plan for an effective end to end redeployment support service.

The Team has two core functions:

1. Delivering prompt tailored support for people at risk of job displacement
2. Gathering intel and opportunities to enable effective early intervention 

The region’s Early Response strategy includes a strong focus on sustainable employment and redeployment opportunities in our primary industries. This includes promoting MSD products and services and supporting the region’s Pick Your Path initiative, which helps people explore and transition into meaningful career pathways.

The team is part of a broader ecosystem of supports, services, and opportunities for people at risk of job displacement. The team works collectively to build relationships and partnerships with stakeholders, to collaboratively develop and deliver services, tailored to people’s needs. 

About you | Mōu

We are looking for people who want to be part of the changing future vision of MSD.

You must have strong people skills and be able to negotiate outcomes. Having a background in agency recruitment, sales, account management or similar would be an advantage.

You enjoy using your initiative, looking for and acting on opportunities, solving problems and have a good can-do attitude. You must enjoy building relationships and making new connections with people.

•    Be tenacious and professional and driven to overcome roadblocks

•    Enjoy building relationships and making new connections

•    Be flexible, solutions focused and have experience in a customer-centric role

•    Be able to work with people from diverse backgrounds and at all levels

•    Be persuasive and articulate as well as possessing good written skills

•    Be a great listener and a quick learner

•    Your ability to operate effectively across teams will be paramount to your success in this role. Based in Nelson, you will need to develop strong relationships across the wider Top of the South region

•    An understanding of relevant immigration policies would be an advantage

What we offer | Tā mātou e tuku ana

Excellent induction and on-going training

Regular coaching and career development opportunities

The salary range is $78,222 through to $94,689 per annum with consideration given to the successful candidate’s individual relevant skills, experience, and other factors to determine the actual starting salary.

Position Description | He Whakaahuatanga Tūnga

A copy of the position description can be found here. Work Broker position description.

How to apply | Me pēhea te tuku tono

To apply, click the 'Apply Now' button to upload your CV and cover letter, and complete the online application form. 

Note: Your cover letter will be a key part of our assessment process, so please highlight your suitability for the role and what attracted you to it. 

All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz.

Internal MSD kaimahi – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.

Applications close | Ka kati ngā tono hei te: Sunday 22 June 2025

Joining us | Ko te hono mai

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.