Early Response Work Broker | Mata Rāngai Mahi, Southern Region
Date: 17 Mar 2026
Location: Dunedin, NZ
Company: Ministry of Social Development
- Full time, fixed term or secondment to 30 June 2027
- Based at Southern Regional Office, Dunedin
- Supportive, inclusive environment
- Interesting and varied work
About the team | Mō te tīma
The Early Response Team (The Team) is a proactive, regionally mobile group within MSD responsible for delivering redeployment support. We work to identify and support individuals who are disadvantaged in the labour market, helping them retain employment, transition into new work, or upskill into sustainable career pathways.
Our approach is grounded in Te Pae Tawhiti (MSD’s strategic direction), Te Pae Tata (our Māori Strategy and Action Plan), and Pacific Prosperity. These strategies shape how we engage with communities to improve social and economic outcomes for New Zealanders.
These shifts focus on how MSD can become a trusted and proactive organisation, connecting clients to all the support and services that are right for them and improving the social and economic wellbeing of New Zealanders.
About the role | Mō te tūnga
As an Early Response Work Broker, you will work in collaboration with your team to develop and carry out a regional plan for an effective end to end redeployment support service.
The Team has two core functions:
- Delivering prompt tailored support for people at risk of job displacement
- Gathering intel and opportunities to enable effective early intervention
The team is part of a broader ecosystem of supports, services, and opportunities for people at risk of job displacement. The team works collectively to build relationships and partnerships with stakeholders, to collaboratively develop and deliver services, tailored to people’s needs. Early Response Work Brokers are mobile within their region to respond to job displacement where it occurs.
About you | Mōu
We are looking for people who want to be part of the changing future vision of MSD.
You must have strong people skills and be able to negotiate outcomes. Having a background in agency recruitment, sales, account management or similar would be an advantage.
You enjoy using your initiative, looking for and acting on opportunities, solving problems and have a good can-do attitude. You must enjoy building relationships and making new connections with people.
- Be willing to travel, at short notice
- Be tenacious and professional and driven to overcome roadblocks
- Enjoy building relationships and making new connections
- Be flexible, solutions focused and have experience in a customer-centric role
- Be able to work with people from diverse backgrounds and at all levels
- Be persuasive and articulate as well as possessing good written skills
- Be a great listener and a quick learner
What we offer | Tā mātou e tuku ana
- Excellent induction and on-going training.
- Regular coaching and career development opportunities.
- The salary range is $79,200 through to $95,873 per annum with consideration given to the successful candidate’s individual relevant skills, experience, and other factors to determine the actual starting salary.
Position Description | He Whakaahuatanga Tūnga
A copy of the position description can be found here. Work Broker, position description
Applications close | Ka kati ngā tono hei te: Sunday 29 March 2026
About us | Mō mātou
The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
How to apply | Me pēhea te tuku tono
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the role and what attracted you to it.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Joining us | Ko te hono mai
Joining MSD means being part of a whānau that celebrates the diversity each individual represents.
We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.
If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
