Early Response Work Broker | Mata Rāngai Mahi - Canterbury

Date: 5 Jun 2025

Location: Canterbury, NZ

Company: Ministry of Social Development

Ministry of Social Decvelopment

 

  • 2-year fixed term, Full time, Monday to Friday (37.55 hour per week)
  • Supportive, inclusive environment
  • Creating social impact

About the team | Mō te tīma:

 

The Early Response Team (The Team) is a dedicated team of MSD staff who are responsible for delivering Redeployment Support. This involves identifying and supporting people who are disadvantaged in the labour market to retain their employment or transition to new good and appropriate employment or upskilling opportunities.

 

The approach of the Early Response team is aligned to the three key shifts of our Services for the Future programme (MSD’s strategic approach), Te Pae Tata (MSDs Māori Strategy and Action Plan) and Pacific Prosperity (MSDs Pacific Strategy and Action Plan).

 

These shifts focus on how MSD can become a trusted and proactive organisation, connecting clients to all the support and services that are right for them and improving the social and economic wellbeing of New Zealanders.

About the role | Mō te tūnga:

 

As an Early Response Work Broker, you will work in collaboration with your Early Response Team to develop and carry out a regional plan for the delivery of an effective end to end redeployment support service.

 

The Team has two core functions:

 

1. Delivering prompt tailored support for people at risk of job displacement

2. Gathering intel and opportunities to enable effective early intervention

 

The Team are one part of a broader ecosystem of supports, services, and opportunities for business and people at risk of job displacement. The Team will make a significant positive impact on individuals and communities, as you establish relationships and partnerships with various internal and external stakeholders to tailor services to meet people’s needs.

 

The team are mobile within the Canterbury region to respond to job displacement where it occurs.

About you | Mōu:

 

We are looking for people who want to be part of the changing future vision of MSD.

 

You must have strong people and influential skills and be able to negotiate outcomes. Having a background in business development, partnership management and/or, sales and account management or similar would be an advantage. You enjoy using your initiative, be a self-starter, looking for and acting on opportunities, solving problems and have a positive can-do attitude.

 

You must enjoy building relationships and making new connections with people.

 

  • Be tenacious and professional and driven to address challenges
  • Enjoy building relationships and making new connections
  • Be flexible, solutions focused and have experience in a customer-centric role
  • Up to date information on current labour market developments and trends
  • Be able to work with people from diverse backgrounds and at all levels
  • Excellent communication skills, be persuasive and articulate as well as possessing good report writing skills
  • Be a great listener and a quick learner
  • Have a full and clean NZ Driver’s Licence

What we offer | Tā mātou e tuku ana:

 

Excellent induction and on-going training.

 

Regular coaching and career development opportunities.

 

A starting salary from $78,222 through to $94,689 per annum. Consideration will be given to the successful candidate’s individual relevant skills, experience, and other factors to determine the actual starting salary.

Position description | He Whakaahuatanga Tūnga:

 

A copy of the position description can be found here. Work Broker position description.

Applications close l Ka kati ngā tono hei te Thursday 12th June at Midnight

How to Apply | Me pēhea te tuku tono:

 

To apply, click the 'Apply Now' button to upload your CV and cover letter, and complete the online application form.

 

Note: Your cover letter will be a key part of our assessment process, so please highlight how your skill set and experience aligns to the role and what attracted you to it.

 

All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz

Salary range l Utu-ā-tau $78,222.00 - $94,689.00