Support Officer | Wellington | Fixed term or Secondment
Date: 24 Mar 2026
Location: Wellington, NZ
Company: Ministry of Social Development
• Wellington based
• Secondment/Fixed term opportunity for 5 months
Apply today and join a supportive team where your skills will make a difference.
About us | Mō mātou:
The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
About the role | Mō te tūnga:
As a Support Officer, you’ll provide administration and support services to the Product team, as well as systems support to staff and external partners. You’ll play a key role in making sure support is accurate, timely, and of a high standard.
This role involves helping with the day‑to‑day administration of the team, responding to system‑related queries, and supporting staff and partners to do their work effectively. You’ll work closely with others, contribute as part of a supportive team, and help the team meet MCP’s targets and outcomes.
What you bring | Ōu pūmanawatanga:
We’re looking for someone who brings solid administration experience and is comfortable working with systems and technology. You’ll ideally have:
• Experience in an administration, service desk or support role, preferably within a large organisation
• A good understanding of administration policies, procedures, and systems
• Confidence using business applications and systems, with the ability to learn and support others in new systems and software
• Strong computer skills, including data entry, word processing, and a good working knowledge of Microsoft Office
• The ability to assess situations, use sound judgement, and make practical decisions
• Well developed written and verbal communication skills
• The ability to build and maintain effective working relationships with a range of people
You’ll be someone who is well organised, pays attention to detail, and can manage your own workload while meeting deadlines. You use sound judgement, have good problem solving skills, and are comfortable taking initiative when needed. You build strong working relationships, have a practical and flexible approach to work, and keep a strong focus on providing good service to clients and stakeholders.
Post secondary study related to administration (such as a certificate or diploma) and previous experience in using MSD contract management systems or Oracle products would be very useful , but not essential.
If this role sounds like a good fit for you, we’d love to hear from you — apply now.
Position Description | He Whakaahuatanga Tūnga:
A copy of the position description can be found here. Support Officer Position Description.
Salary | Utu-ā-tau: $55,440.00 - $66,410.00
How to apply | Me pēhea te tuku tono:
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Closing date: Tuesday 31st March, 2026.
Joining us | Ko te hono mai:
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
