Senior Technical Business Analyst - Analysis & Design (A&D)

About our team | Mō te tīma:

Every week, around 1.4 million New Zealanders count on MSD for income support and services to connect with work, housing and better lives for their families. 

Improvement Systems & Technology (IST) provides the technologies, innovation and expertise that enable MSD staff and partners to deliver these essential services, today and into the future.

We’re driving a once in a lifetime transformation of services for New Zealanders. IST is a key enabler of this change bringing together strategic thinkers, technology specialists and delivery leaders to design solutions and deliver change while keeping vital services running reliably every day.

About the role | Mō te tūnga:

As a Senior Technical Business Analyst, you’ll play a pivotal role in delivering technology-enabled improvements that support MSD’s purpose and strategic outcomes. You’ll work across complex initiatives, partnering with delivery teams, architects, and senior stakeholders to ensure solutions are well-designed, value-driven, and aligned with business needs.

You’ll bring strong technical analysis capability, combined with strategic thinking and the ability to influence across delivery and leadership layers. This role also contributes to lifting analysis maturity and supporting less-experienced BAs within the practice.

Key responsibilities include:

• Lead end-to-end business analysis across complex digital and technology initiatives
• Elicit, analyse, and document complex business and technical requirements
• Partner closely with architects, developers, and testers to shape fit-for-purpose solutions
• Provide strategic analysis advice to delivery leads and senior stakeholders
• Support solution design through feasibility assessments, options analysis, and impact assessment
• Ensure traceability and quality of requirements through the delivery lifecycle
• Identify risks, dependencies, and impacts across systems, processes, and customers
• Contribute to continuous improvement of BA standards, tools, and ways of working
• Coach and support Business Analysts within the Analysis & Design Practice

We value diversity and welcome applications from disabled people and those who have lived experience with whānau, or the disability community.
 

Please contact us if there is any support that we can provide to ensure the recruitment process is accessible to you. 

What you bring | Ōu pūmanawatanga:

You’re an experienced Senior BA who is confident operating in complex technical environments. You’ll bring:

• Extensive experience delivering business analysis across large or complex initiatives
• Strong technical analysis capability across systems, data, and integration-heavy environments
• Proven ability to engage and influence senior stakeholders
• Experience working within agile, hybrid, or waterfall delivery models
• Strong skills in requirements management, process modelling, and solution design
• Experience with impact analysis, feasibility assessments, and change control
• Ability to balance strategic thinking with hands-on delivery
• A collaborative mindset and commitment to continuous improvement
• Experience supporting or mentoring other Business Analysts

Position Description | He Whakaahuatanga Tūnga:

A copy of the position description can be found here Senior Technical Business Analyst Position Description

Salary | Utu-ā-tau:

The full salary range for this role is $106,474 -$129,210.  Appointments will be made depending on your relevant skills, experience and other factors. 

Applications close | Ka kati ngā tono hei te: Sunday 15th February, 2026.

About us | Mō mātou:

The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
 
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities. 
 
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.