Senior Business Rules Analyst
Date: 6 May 2026
Location: Wellington, NZ
Company: Ministry of Social Development
About us | Mō mātou
The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Join MSD’s flagship transformation programme, MSD – services for the future, and help shape how we deliver services to New Zealanders for the next 30 years.
MSD – services for the future is about MSD’s future role and how we can make a bigger and better difference for New Zealanders. It will help us achieve the shifts we want to make to achieve our strategic goal, Te Pae Tawhiti.
About the role | Mō te tūnga:
- Based at National Office, Wellington
- Fixed Term or Secondment to 30 June 2028
Can you bring structure and clarity to complex environments?
Do you understand how business rules drive decision‑making, processes, and customer experience?
Ready to help design a system that will support over a million New Zealanders?
MSD is undertaking a once‑in‑a‑generation transformation through Services for the Future, reshaping how we deliver support and positioning MSD for the next 30 years.
This role gives you the opportunity to shape how decisions are made across the system, building something more consistent, more transparent and designed for real delivery. You’ll be part of a team focussed on lifting capability and delivering meaningful change at scale.
As a Senior Business Rules Analyst, you’ll play a pivotal role in defining, designing, and governing the business rules that underpin MSD’s future operating model.
You’ll ensure rules are accurately captured, consistently applied, and aligned with organisational goals, regulatory requirements, and system capabilities.
Working within the Business Rules Centre of Excellence and alongside SMEs, analysts, architects, and developers, you’ll help build a centralised rules repository, apply decision‑modelling techniques, and identify opportunities to streamline or automate rules to improve consistency, efficiency, and outcomes.
Your work will directly support automation, workflow, and system configuration – ensuring decision logic can be built, tested, and delivered effectively.
What You’ll Be Doing | Ko te mahi
• Leading analysis, documentation, and validation of business rules across systems and processes.
• Working with SMEs, analysts, architects, and developers to elicit, refine, and align business rules.
• Establishing and maintaining a centralised business rules repository with strong version control and audit trails.
• Applying decision‑modelling techniques to represent complex logic and support automation.
• Identifying opportunities to optimise or automate rules for improved efficiency and outcomes.
• Designing and delivering business rules processes that uplift capability across MSD.
• Connecting with communities of practice to ensure alignment with business process mapping.
• Building strong relationships across the programme to understand needs and deliver integrated solutions.
• Maintaining close ties with current‑state teams to support future alignment.
What You’ll Bring | Ōu pūmanawatanga
• Extensive experience in business rules design and management within complex or regulated environments.
• Strong analytical and logical thinking skills with excellent attention to detail.
• Proficiency with business rules management systems and decision‑modelling tools.
• Excellent communication, facilitation, and relationship‑management skills.
• Ability to work effectively in fast‑paced, complex environments with multiple stakeholders.
• A strong commitment to quality, consistency, and delivering great outcomes.
Ready to help shape the future of MSD’s services?
Apply today and be part of the change.
Position Description | He Whakaahuatanga Tūnga:
Salary | Utu-ā-tau: $103,815.00 - $125,958.00
How to apply | Me pēhea te tuku tono
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Closing date: 18 May 2026
Apply early, we may progress suitable candidates prior to the closing date
Joining us | Ko te hono mai
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.
