Manager Business Support, Wellington
Date: 29 Aug 2025
Location: Wellington, NZ
Company: Ministry of Social Development
- Lead a high-performing team delivering ministerial, planning, and business support services
- Drive continuous improvement and service excellence across Disability Support Services
- Permanent full-time opportunity based in Wellington
Disability Support Services is dedicated to ensuring disabled people have consistency, clarity and certainty in the supports and services they access. Join a team that is committed to strengthening disability supports through improved planning, reporting, and ministerial servicing.
About our team | Mō te tīma:
The Disability Support Services (DSS) Group is responsible for commissioning, funding, and stewarding high-quality services that support disabled people, their families, and whānau. We’re building leadership and management capacity across our teams to deliver both change and business-as-usual effectively.
We work closely with providers, stakeholders, and communities to ensure services are fair, consistent, transparent and sustainable. With a strong focus on performance monitoring, data, and insights, we’re committed to continuous improvement and evidence-based decision-making.
It’s an exciting time to join DSS as we strengthen our systems and expand our capabilities. We’re looking for passionate people to help us achieve our goals and make a meaningful impact.
About the role | Mō te tūnga:
Are you a strategic leader with a passion for enabling organisational effectiveness? Join us as the Manager Business Support, where you’ll lead a team delivering high-quality ministerial servicing, planning, reporting, and administrative support across DSS. This is a permanent, full-time opportunity to shape how business support functions drive performance, responsiveness, and continuous improvement.
In this role, you’ll work closely with senior leaders, the CE’s office, and the Minister’s office to ensure outputs meet public sector standards and expectations. You’ll oversee the coordination of briefings, reports, and correspondence, while embedding best practice and fostering a culture of service excellence.
If you're ready to lead with purpose, build capability, and make a lasting impact, then this is your chance to do so.
Key responsibilities include:
- Leading and developing a high-performing Business Support team
- Overseeing ministerial servicing, planning cycles, and organisational reporting
- Driving continuous improvement and innovation in business support processes
- Providing strategic advice and hands-on support to senior leaders
- Ensuring outputs meet government legislative and internal reporting requirements
We value diversity and welcome applications from disabled people and those who have lived experience with whānau, or the disability community. Please contact us if there is any support that we can provide to ensure the recruitment process is accessible to you.
What you bring | Ōu pūmanawatanga:
- Proven leadership experience in business support or public sector environments
- Deep understanding of ministerial workflows, Cabinet processes, public sector planning and reporting cycles
- Strong people management skills with a track record of building high-performing teams
- Excellent communication, negotiation, and stakeholder engagement skills
- Strategic thinker with the ability to drive process optimisation and service excellence
- Skilled in risk management, resource planning, and performance monitoring
- Politically astute with sound judgement and organisational awareness
- Committed to embedding Te Ao Māori and Te Tiriti o Waitangi principles in decision-making
Position Description | He Whakaahuatanga Tūnga:
A copy of the position description can be found here. Manager Business Support position description
Salary | Utu-ā-tau: $142,874.00 - $177,798.00
About us | Mō mātou:
The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
How to apply | Me pēhea te tuku tono:
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Applications close | Ka kati ngā tono hei te: Tuesday 16 September 2025
Joining us | Ko te hono mai:
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
