Lead Technical Business Analyst
Date: 26 Jan 2026
Location: Wellington, NZ
Company: Ministry of Social Development
- Drive strategic business analysis across multi-layered projects and initiatives
- Support the delivery of Analysis & Design services throughout MSD
- Permanent full time opportunities in Wellington.
Help to bridge the gap between business needs and technology, translating complex requirements into impactful solutions.
About our team | Mō te tīma:
Every week, around 1.4 million New Zealanders count on MSD for income support and services to connect with work, housing and better lives for their families.
Improvement Systems & Technology (IST) provides the technologies, innovation and expertise that enable MSD staff and partners to deliver these essential services, today and into the future.
We’re driving a once in a lifetime transformation of services for New Zealanders. IST is a key enabler of this change bringing together strategic thinkers, technology specialists and delivery leaders to design solutions and deliver change while keeping vital services running reliably every day.
About the role | Mō te tūnga:
As a Lead Technical Business Analyst, you’ll help to bridge the gap between business needs and technology, translating complex requirements into impactful solutions.
You’ll provide lead business analyst expertise to a technical platform, working across multiple projects to drive strategic alignment and champion best practices.
Key responsibilities include:
- Lead analysis across one of our complex technical platforms:
- enterprise client platform
- core operational platform
- Apply specialist business analysis expertise to enterprise and cross-portfolio initiatives
- Provide strategic advice to delivery leads and senior stakeholders
- Help develop training and upskilling programmes for the Analysis & Design Practice
- Ensure alignment between technical solutions and business objectives
- Champion best practices in requirements management and solution design
- Ensure governance and compliance in technical solution delivery
- Represent the Practice in strategic and enterprise-wide initiatives
We value diversity and welcome applications from disabled people and those who have lived experience with whānau, or the disability community.
Please contact us if there is any support that we can provide to ensure the recruitment process is accessible to you.
What you bring | Ōu pūmanawatanga:
We’re looking for a strategic thinker and experienced BA lead who thrives in complex environments. You’ll bring:
- Extensive experience leading business analysis across large-scale projects and programmes
- Strong knowledge of business analysis methods and practices
- Strong experience coaching and mentoring other Business Analysts
- Proven ability to influence senior stakeholders and drive strategic decisions
- Experience aligning technical solutions with business goals
- Expertise in process improvement
- Experience developing BA frameworks and training programmes
- Strong stakeholder engagement and relationship management skills
- Experience with feasibility assessments, change control, and problem management
- A collaborative mindset and commitment to continuous improvement
Position Description | He Whakaahuatanga Tūnga:
A copy of the position description can be found here. Lead Technical Business Analyst | Position Description
Salary | Utu-ā-tau: $139,920.00 - $170,089.00
Applications close | Ka kati ngā tono hei te: 8 February 2026.
About us | Mō mātou:
The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
How to apply | Me pēhea te tuku tono:
Before you submit your application, please take a moment to review our guidance to understand how AI can best support your application Candidate Guidance - Responsible AI use in recruitment
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Joining us | Ko te hono mai:
Joining MSD means being part of a whānau that celebrates the diversity each individual represents.
We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.
If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
