Domain Design Lead, Business Analysis, Wellington
Date: 29 Oct 2025
Location: Wellington, NZ
Company: Ministry of Social Development
MSD – services for the future
About us | Mō mātou
The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
MSD – services for the future is about MSD’s future role and how we can make a bigger and better difference for New Zealanders. It will help us achieve the shifts we want to make to achieve our strategic goal, Te Pae Tawhiti.
About the role | Mō te tūnga
• Fixed term for 2 years
• Based at National Office, Wellington
Are you an experienced design leader with a passion for shaping the future of the organisation in the Services for the Future programme business capability?
Do you thrive on strategic leadership, integrated analysing and designing how enterprises operatedesign, and influencing transformational change?
In this pivotal role, you will lead the work defining the enterprise level business requirements that inform future state design, definition, and ongoing evolution of business operations and functional requirements for a specific business capability (business analysis, business process, or business rules), that underpin MSD’s transformation programme.
You will provide strategic leadership and direction across business analysis work in the MSD - services for the future programme domains to achieve a shared understanding of future-state requirements, transition states, and the operational and technical shifts required to implement MSD’s target operating model.
You will collaborate widely across transition state design activity and current state analysis of business products and services, ensuring integrated design activity that addresses the complex and unique challenges of designing future transition states to support service transformation.
You will be a critical connector and influencer between strategic intent and operational execution, ensuring robust, high-quality design thinking drives and informs the transformation lifecycle.
About you – Skills & Experience | Mōu – Ngā Pūkenga me ngā Wheako
What we’re looking for:
• Significant professional knowledge in the design and implementation of new initiatives within a large and complex organisation
• Proven technical ability in the analysis, elicitation and definition of enterprise level design and business requirements management of a specific domain (business analysis, business process, or business rules)
• Significant experience working at a senior level in a dynamic large-scale programme or change delivery environment
• An experienced leader with a proven record of effectively leading teams in a complex and demanding environment
• Experience developing and applying fit-for-purpose methodologies in large-scale delivery initiatives and driving collaborative practices and capabilities
• Leadership experience operating in an Agile environment underpinned by the Scaled Agile Framework (SAFe)
• Comprehensive experience at a senior level in the design and implementation of complex organisational and technical change, and knowledge of the machinery of government
• Proven experience managing complex stakeholder engagements, including partner and inter-agency relationships, and excellent relationship building and stakeholder management at all levels
• Demonstrated strategic leadership, preferably in a programme delivery or change implementation function, and excellent strategic thinking and analytical skills
• An understanding of equity issues and the Treaty of Waitangi, and the implications of these for the work of MSD
• Organisational awareness coupled with political savvy to influence at all levels across a large multi-disciplinary organisation
What We Offer | Tā mātou e tuku ana
• Opportunity to provide strategic leadership in a high-impact transformation programme
• Work in a supportive, inclusive, and diverse environment
• Professional development and leadership opportunities
Apply now to lead the future of business capability design at MSD and make a meaningful difference for New Zealanders. Your expertise can help shape the transformation journey and deliver lasting impact.
Position Description | He Whakaahuatanga Tūnga:
Salary | Utu-ā-tau: $161,811.00 - $214,131.00
How to apply | Me pēhea te tuku tono
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Closing date: 9 November 2025
Joining us | Ko te hono mai
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.
