Business Analyst and Senior Business Analyst | Wellington | Fixed Term

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Date: 28 Apr 2026

Location: Wellington, NZ

Company: Ministry of Social Development

  • Define business requirements and use cases that will be used for the development of a technology system to support disabled people
  • Be responsible for change impact assessments, system user acceptance testing and user training development.
  • Fixed term ending 29 February 2028. 
     

Join a programme team where your analysis will be applied across the delivery lifecycle and you’ll see your work implemented and used to create better outcomes for disabled people.

About our team | Mō te tīma:

 

The Disability Support Services (DSS) Group is responsible for commissioning, funding, and stewarding high-quality services that support disabled people, their families, and whānau. 

 

We’re building leadership and management capacity across our teams to deliver both change and business-as-usual effectively. 

 

We work closely with providers, stakeholders, and communities to ensure services are fair, consistent, transparent and sustainable. With a strong focus on performance monitoring, data, and insights, we’re committed to continuous improvement and evidence-based decision-making.

 

It’s an exciting time to join DSS as we strengthen our systems and expand our capabilities. 

 

We’re looking for passionate people to help us achieve our goals and make a meaningful impact.

About the role | Mō te tūnga:

 

As a Business Analyst or Senior Business Analyst, you’ll work closely with the Director Shared Services and other leaders to undertake the detailed analysis supporting the full development lifecycle of a programme of work with both positive business process and technology implications.

 

You’ll coordinate workstreams and provide expert advice on complex issues. 

 

These are true Business Analyst roles within a formal programme with a strong focus on stakeholder engagement across a complex environment.

 

This Wellington based role is fixed term ending 29 February 2028.

 

Key responsibilities include:

 

  • Lead and manage workstreams, tracking progress and ensuring quality delivery
  • Provide high-quality advice and documentation for senior management and Ministers
  • Identify and document business requirements and processes
  • Develop pragmatic business solutions that balance technical constraints
  • Conduct impact assessments and support business application testing
  • Represent the Ministry at interagency meetings and build strong networks
  • Communicate effectively across IT and business audiences
  • Senior Business Analysts will mentor and support other Business Analysts to grow capability 

 

We value diversity and welcome applications from disabled people and those who have lived experience with whānau, or the disability community.

 

Please contact us if there is any support that we can provide to ensure the recruitment process is accessible to you. 

What you bring | Ōu pūmanawatanga:

 

You’ll bring a mix of technical expertise, leadership capability, and emotional intelligence. You’re outcomes-focused, business-savvy, and committed to continuous improvement. You will also have:

 

  • Experience as a Business Analyst / Senior Business Analyst working in a structured project environment, ideally in government
  • Proven ability to scope, assign, and deliver complex work
  • Strong analytical and critical thinking skills
  • Excellent relationship management and communication abilities
  • Proficient in tools like Visio, PowerPoint, Jira, Confluence, and SharePoint
  • Familiar with public sector environments and strategic business direction
  • Creative, adaptable, and emotionally intelligent
  • Committed to delivering improvements for clients, whānau, staff, and partners

Salary | Utu-ā-tau:

 

Business Analyst - $79,200 – $95,873

 

Senior Business Analyst - $103,815 - $125,958

Applications close | Ka kati ngā tono hei te: Wednesday 13 May 2026.

 

About us | Mō mātou:

 

The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
 

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities. 
 

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
 

How to apply | Me pēhea te tuku tono:

 

Before you submit your application, please take a moment to review our guidance to understand how AI can best support your application. Candidate Guidance - Responsible AI use in recruitment

 

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  
 

Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description. 
 

All applications must be made online.  If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
 

Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.

 

Joining us | Ko te hono mai:

 

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  

 

We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.

 

If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.