Advisor Online Content, Wellington
Date: 24 Sept 2025
Location: Wellington, NZ
Company: Ministry of Social Development
About us / Mō mātou
The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Advisor Online Content, Wellington
- Permanent role
- Based in Wellington
Service Delivery Communications provides change communications advice and support, manages a range of digital channels including websites, and manages campaigns and direct marketing to enable the Service Delivery Group to deliver client-centred communications and engagement for staff, clients, providers, government partners and other stakeholders.
About You / Mōu
We’re looking for a savvy and collaborative Advisor to join our Online Content team in Wellington.
This is a great opportunity for someone who enjoys writing and managing digital content, thrives on stakeholder engagement, and brings a strong technical mindset to their work.
About the role / Mō te tūnga
You’ll be responsible for writing and loading online content, working closely with internal stakeholders, and contributing to a supportive team culture.
Collaboration is key, and you’ll need to be confident managing relationships across the organisation.
You’ll have relevant experience in online content creation and management.
You may currently be working in a contact centre, communications, or digital support role and bring a strong understanding of our products and services.
We’re open to transferable skills and welcome applications from candidates who can demonstrate their ability to adapt and grow in this space.
About you, Skills & Experience / Mōu – Ngā Pūkenga me ngā Wheako
• Strong writing and editing skills for digital platforms
• Ability to load and manage content in online systems
• Excellent stakeholder engagement and relationship management
• Technically savvy and comfortable working with digital tools
• Collaborative and team-oriented approach
What’s in it for you / Nōu te rourou
You’ll be part of a supportive team that values collaboration, continuous improvement, and making a difference through clear and accessible online content.
Position Description / He Whakaahuatanga Tūnga:
Salary / Utu-ā-tau: $69,519.00 - $84,041.00
How to apply / Me pēhea te tuku tono
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Closing date: 5 October 2025
Apply early - we may progress suitable candidates prior to the closing date
Joining us / Ko te hono mai
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.
