Accreditation Manager - Wellington (12-month Fixed Term)

Date: 10 Jul 2024

Location: Wellington, NZ

Company: Ministry of Social Development


About us

The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.



Accreditation Manager


  • We are looking for a respected practitioner with extensive people leadership experience
  • An agile leader - proven skills navigating strategy and operations
  • Wellington based preferred but we’re open to other locations for the right person

About the Role
The Accreditation Manager is responsible for the management of a team that provides a range of accreditation services.  These accreditation services determine whether social service providers are delivering safe and quality services.  With the shared responsibly for driving performance and ensuring the team produces high quality work within Te Kāhui Kāhu. 


The Accreditation Manager will:

  • Lead a team of accreditation assessors and staff to plan and deliver social services accreditation within Te Kāhui Kāhu
  • Provide their team with high quality coaching support to ensure robust accreditation services are delivered
  • Be the first point of escalation for the Assessors with the expectation that local risks/ issues will be managed
  • Operate as a single team by working with the other Accreditation Managers to plan, allocate, and manage the work
  • Manage HR and Finance delegations and have responsibility for allocation of workload

You will draw on your significant people leadership experience to ensure individuals operate as a single team, with workload allocated according to need.  As such, significant is your ability to demonstrate astute leadership of individuals’ teams and processes.  Crucial will be your past experience driving a high-performance culture, operational deliverables and developing a workplace philosophy which creates self-directed work teams and strengths-based approaches.  
You will be a highly capable leader, able to read your team effectively and adapt your leadership style accordingly.  Delivering on a work plan that meets operational objectives, you will take your team on the journey with you, enabling, supporting and mentoring to success.


Skills and Experience
We acknowledge your skill set, experience and people leadership skills will be extensive, along with your working knowledge of accreditation, assurance and/or auditing systems. And you will be seeking to join an organisation in which you will be operationally hands-on, and able to develop cohesive self-directed work teams with strong team morale and spirit. 

Supporting the development of the Māori and Pacific capability and responsiveness across the wider Te Kāhui Kāhu team, your competency and knowledge of Te Reo me ona tikanga Māori will be valued.  Essential is your ability to lead and support the promotion of the Treaty of Waitangi principles and ways to involve Māori as cornerstone to the decision-making process.  
Your ability to operate effectively with a high level of diplomacy, remain neutral and provide unbiased, well-founded advice is a foundation to your operational capability within this position.
If you have the necessary skills and experience, we want to hear from you.

Position Description




How to apply


To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  


Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description. 


All applications must be made online.  If this is not possible or if you have any queries, please contact us at


Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.


Closing date: Sunday, 21 July 2024


NB: If short-listed you will be invited to attend an interview. Interviews will be held on 25 & 26 July.




Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.


MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.