Administrator | Palmerston North | Permanent

Date: 28 Apr 2026

Location: Palmerston North, NZ

Company: Ministry of Social Development

  • Provide administrative support to the Regional Director and Enabling Good Lives (EGL) team 
  • Be the first point of contact for Enabling Good Lives Mid Central
  • Coordinate and communicate administrative processes, documentation and processes across a number of different areas within the team.
  • Manage communications and contribute to system improvement and quality assurance. 
     

Join a team that is dedicated to making a shift and strengthening disability supports within the Mid Central community.

About our team | Mō te tīma:

 

The Disability Support Services (DSS) Group is responsible for commissioning, funding, and stewarding high-quality services that support disabled people, their families, and whānau. 

 

We’re building leadership and management capacity across our teams to deliver both change and business-as-usual effectively. 

 

We work closely with providers, stakeholders, and communities to ensure services are fair, consistent, transparent and sustainable. With a strong focus on performance monitoring, data, and insights, we’re committed to continuous improvement and evidence-based decision-making.

 

It’s an exciting time to join DSS as we strengthen our systems and expand our capabilities. 

 

We’re looking for passionate people to help us achieve our goals and make a meaningful impact.

About the role | Mō te tūnga:

 

As an Administrator in our Enabling Good Lives (EGL) Palmerston North site you’ll make a significant contribution to the transformation of the disability system which enables disabled people and whānau to have more choice and control over the lives they lead and the supports they use. 
 

You’ll look after our team administration, collate reports, develop internal and external communications including updating information online and be the first point of contact for people enquiring about Enabling Good Lives in the Mid Central region.  

 

You will be required to establish and maintain strong relationships with a variety of people and in particular disabled people, tangata whaikaha and whānau. 

 

This role is essential to the EGL approach and make a significant positive impact on the lives of disabled people, whānau and communities. 

 

The team is diverse and proactively aims to reflect the population we serve.  As a team we work alongside disabled people, their whānau and local communities to dream big, make plans for the future and establish community connections.

 

Key responsibilities include: 

 

  • Welcoming all people to the site through various channels
  • Co-ordinating events, community meetings and activities
  • Production of Word documents, Excel spreadsheets and presentation material
  • Maintaining electronic filing systems and procedures
  • General admin and process support for the team 

 

This role is located in Palmerston North and the successful candidate is required to be on site Remote work is not possible for this role.

 

To find out more about the Enabling Good Lives approach please visit https://www.enablinggoodlives.co.nz/ 

 

We value diversity and welcome applications from disabled people and those who have lived experience with whānau, or the disability community.

 

Please contact us if there is any support that we can provide to ensure the recruitment process is accessible to you. 

What you bring | Ōu pūmanawatanga:

 

  • Knowledge of administrative processes, systems and technology
  • Strong skills in the Microsoft office suite, specifically Word, Excel and Powerpoint and Data entry skills
  • The ability to communicate information in an accessible, clear and concise manner (including written format) appropriate to the target audiences
  • Experience in preparing internal and external communications including meeting minutes, newsletters, social media and website content
  • The ability to effectively prioritise and schedule work to meet competing deadlines and maintain the quality of services delivered
  • Excellent attention to detail

 

We’re seeking applications from experienced administrators, or people looking to start their career who bring some administration experience and a willingness to learn.

Position Description | He Whakaahuatanga Tūnga:

 

A copy of the position description can be found here. Administrator EGL position description.

Salary | Utu-ā-tau: $61,466.00 - $73,903.00

Applications close | Ka kati ngā tono hei te: Tuesday 12 May 2026.

 

About us | Mō mātou:

 

The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
 

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities. 
 

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
 

How to apply | Me pēhea te tuku tono:

 

Before you submit your application, please take a moment to review our guidance to understand how AI can best support your application. Candidate Guidance - Responsible AI use in recruitment

 

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  
 

Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description. 
 

All applications must be made online.  If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
 

Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.

 

Joining us | Ko te hono mai:

 

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  

 

We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.

 

If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.