StudyLink Officer Outreach
Date: 9 Dec 2024
Location: Canterbury, NZ
Company: Ministry of Social Development
About us
The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Permanent full time position available
The StudyLink Outreach Officer provides students face to face services, information and advice on their options and entitlements, assist with their application process and interviews for special/ extra help applications. In this key role you will be responsible for responding to enquiries and resolving issues by email, phone, and face to face ensuring the delivery of appropriate outcomes to meet client needs. This role will also see you promoting StudyLink and providing information and advice to wider audiences at expos and career events.
About you
We aim to deliver exceptional service to our clients so engagement with MSD is a positive experience every time, and we are looking for the ideal candidate that demonstrates
- Passion for helping others
- Familiarity with the Tertiary Education Strategy.
- Excellent track record of building and maintaining relationships with external partners
- Effective communication skills, verbal and written including the ability to deliver presentations
We offer
• Training, coaching and on-going professional development
• supportive team environment
Please note: Shortlisting for this role will be completed early in the new year.
Position Description
Salary range: $60,707.00 - $72,990.00
How to apply
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Closing date: Sunday 22 December 2024
Joining us
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.
