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MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.

Service Delivery

Explore Our Teams To Learn More and Apply

Case Managers

Case Managers play an active role in our communities by providing a range of tailored face-to-face support to clients.

Contact Centre Services

When people need help, they come to us first. We are a friendly voice at the end of phone, ready to listen, understand and provide advice. Every call is different, and every person is unique. We connect people to the right information and services to meet their needs.

Client Support Services

Every action you take impacts lives. Our team assesses, processes and reviews client applications and information. We ensure people receive the right help from us, guided by policy and legislation.

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