At MSD you’ll have a career where you can help make a difference for more than a million New Zealanders. We offer a great work environment with a positive team culture and development opportunities such as NZQA qualifications.
Our frontline teams engage with clients through face-to-face, phone and digital channels. Every day is different, interesting, and challenging. Every part of Service Delivery plays a role in delivering our services to clients whether that’s helping someone get sorted financially, supporting someone into housing, work, or ensuring help is there for someone who can’t work.
Our people are as diverse as the communities we serve – both culturally and in terms of their career experience. From new grads to career public servants – everyone has their ‘why’ and want to help their clients find theirs.
Join us and help New Zealanders to be safe, strong, and independent.
Case Managers play an active role in our communities by providing a range of tailored face-to-face support to clients.
When people need help, they come to us first. We are a friendly voice at the end of phone, ready to listen, understand and provide advice. Every call is different, and every person is unique. We connect people to the right information and services to meet their needs.
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