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Senior Payroll Officer

Date:  11-Jan-2022

Wellington, NZ

About us

The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.



Senior Payroll Officer



•    Full-time permanent, secondment or fixed term to 31 March 2023; potential for extension
•    Bring your enthusiasm and problem-solving skills



About our team


Our dedicated payroll professionals are a crucial team that sits within our People and Capability (HR) business unit.  We provide quality support, advice and payroll services as part of a wider HR Shared Services team to over 15,300 staff across the Ministry's National Office and business service lines and shared services to Oranga Tamariki (OT) and Social Wellbeing Agency (SWA).


About the role


The payroll manager is passionate about both payroll and people and is looking new team members who feel the same way.  This position is based in our HR business unit, it’s all about the people as well as and less about the numbers.  We’re more interested in your ability to grasp concepts and ideas and apply your analytical mind to problem-solving for the wider team.  


As a Ministry we operate a fortnightly pay run that pays 15,300 employees, which means we’re busy throughout the year.   Resilience, teamwork and a customer-focused attitude will set you up for success.  


Great opportunity to play a vital role in the payroll team. You will be recognised as a senior payroll practitioner responsible for supporting our payroll officers and will be the “go to “person within the team and the wider HR teams to provide support, advice and solutions for complex HR/Payroll matters. 


You will also lead key projects of work and always be looking at ways we can improve our processes to make them as streamlined and efficient as possible. 



An overview of your responsibilities:


•    Collaborate with team leaders to provide mentoring and support to payroll officers around complex issues and provide specialist payroll support
•    Support team leaders with the induction and training of new payroll officers
•    Drive a culture of high trust customer service and contribute to improvements of policies and practices
•    Work with team leaders on payroll audits, quality assurance and risk management activities


To succeed in the role, you will have:

•    An advanced understanding of payroll operations and systems
•    Extensive knowledge of relevant legislations
•    Proven experience at identifying and enhancing opportunities
•    Demonstrated experience participating in projects and workshops
•    An ability to see the big picture from a payroll team perspective


As a seasoned and established payroll officer in the team, you will be someone who is looking to take the next step in your career.  You will have an excellent understanding of how the payroll team operates, you often provide suggestions and solutions for improvements to the work you and your team do and up to date with payroll related legislation. 

Salary range: $71,231 - $87,060






How to apply


To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  


Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the competencies listed in the position description. 


All applications must be made online.  If this is not possible or if you have any queries, please contact us at


Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.


Closing date:  24 January 2022






Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.


MSD has a COVID-19 vaccination policy which requires employees to be fully vaccinated.