Share this Job

Senior Advisor Online Content/Technical Writer - Fixed Term/Secondment - till 30 June 2024

Date:  23-Sep-2022

Wellington, NZ


About us

The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.



Senior Advisor Online Content/Technical Writer - Fixed Term/Secondment - till June 2023


Location: National Office, Wellington


This is an opportunity to use your excellent writing skills to make a difference for New Zealanders.


MSD has embarked on a significant knowledge base project for our frontline roles supporting New Zealanders. This project involves a new platform and an overhaul of our current knowledge content.


We’re looking for an experienced senior writer to join our project team of writers and people from frontline to work with a range of stakeholders on their content.


You’ll be taking large amounts of complex information and working with content owners to validate, restructure and write concise, easy-to-understand content for our new platform.


To be successful in this role, you will have:


  • a demonstrated successful track record in technical writing and editing
  • a strong focus on the needs of your audience, including accessibility needs
  • an enquiring and curious mind to act on a vision and turn it into reality
  • an ability to quickly build relationships and trust with stakeholders
  • great relationship management skills, with the ability to engage and influence at all levels
  • pragmatic problem-solving approaches
  • understanding of the important role knowledge content plays in a service organisation
  • excellent time management skills, experience working in an agile format is helpful but not necessary
  • a passion for helping New Zealanders lead better lives.



You’ll be part of a collaborative, supportive group of communications professionals working closely with service design, operational delivery teams and IT colleagues.


If this opportunity appeals to you, do not hesitate, apply now!








How to apply


To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  


Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description. 


All applications must be made online.  If this is not possible or if you have any queries, please contact us at


Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.


Closing date: Wednesday, 5 October 2022






Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.


MSD has a COVID-19 vaccination policy which requires employees to be fully vaccinated prior to 1 September 2022.  From 1 September 2022 MSD’s policy will be to encourage, but not require, employees to be fully vaccinated for COVID-19 and its variants unless the role is identified as requiring vaccination at the time.