Share this Job

Process Improvement Analyst

Date:  22-Sep-2022
Location: 

Wellington, NZ

 

About us
 

The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
 
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
 
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
 
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

 

 

Process Improvement Analyst

 

 

Two opportunities - Fixed Term or Internal Secondment to end of June 2023

 


Based at MSD National Office, Wellington

 

 


  
We’re seeking Process Improvement Analysts to join our Income portfolio within Service Delivery. 

 

You will be part of exciting work programmes, including cross agency initiatives, that greatly enhance the access to services, income, and the wellbeing of New Zealanders. We want you to help us to continue improving our support systems, making them easier to understand and navigate and providing fair, consistent, accurate and timely support.

 

 


We would love to hear from you if you want to:

 

•    Contribute to the delivery of meaningful change – drive business process improvement and changes from concept to design and delivery within a client centric environment. We love to see positive outcomes.

•    Collaborate with different people across MSD – you will be part of a cross-functional multi-disciplinary team and will be working with others across our business, around MSD and possibly other agencies

•    Help solve business problems – you will know how to understand business needs and document business requirements in order to provide design options, deliver solutions and support implementation. We need you to evaluate information, analyse processes and identify areas for improvement

•    Design and deliver visual presentations – Can you do this in a way that is easily understood? You will have the ability to use process modelling to develop and write business processes in a way that is easily understood. Experience with Visio and Excel are preferred but not essential as we can provide training.

 

 


We are looking for people who are energetic, confident and driven to succeed. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are. Our people are as diverse as the communities we serve.

 

 

Salary range: $71,943.00 - $87,931.00

 

 

 

 

 

How to apply

 

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  

 

Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description. 

 

All applications must be made online.  If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz

 

Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.

 

 

 

Closing date:  9 October 2022

 

 

 

 

 

Joining us


Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.


If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

 

MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.