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Operations Analyst Employment

Date:  12-Sep-2021

Wellington, NZ

About us

The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.



Operations Analyst Employment


•    Fantastic opportunity to make a positive impact in our Service Delivery Employment
•    Put your strong analytical, reporting and influencing skills to good use
•    Fun team environment
•    Permanent role, National Office, Wellington


The Operations Analyst works to support our employment team within Service Delivery. The Employment team has grown, and although we work closely as one team, we are located across the country to help optimise operational performance. It is a complex and high performing environment that makes a real difference to our people and communities.


A key element of the role is to develop and maintain operational reporting which will inform insights and provide advice to influence confident decision making within the Employment portfolio. You will bring your data analysis expertise, utilising data extraction, advanced planning and organising skills to this great role.


We are looking for someone who:


-    has a background in operational performance and is passionate about continually improving service delivery
-    has strong knowledge of data analysis, extraction and reporting
-    understands business performance measurements
-    has excellent client focus and relationship management skills
-    is able to work autonomously as part of a geographically dispersed team


In this role you have the opportunity to make a positive impact on our service delivery.  If this sounds like the job for you, then we would like to hear from you. 


Salary range for this role is $71,231 - $87,060


How to apply


To apply, click the 'Apply Now' button, and submit your CV and Cover Letter outlining your suitability for this role.


All applications must be made online. If this is not possible or if you have any queries, please contact us at 


Applications close 5.00pm Monday 27 September 2021

Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.