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Executive Administrator Contact Centre

Date:  10-Oct-2021

Wellington, NZ

About us

The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.



Executive Administrator Contact Centre - Wellington

Executive Administrator – Job Connect
Permanent, Full Time
Wellington based

We are seeking an exceptional Executive Administrator to provide professional and confidential executive support to the Contact Centre Managers and management team of the Job Connect units and other members of the team as required. You're known to be friendly, efficient, and focused on quality. You are competent in the use of Outlook, Word, Excel and PowerPoint and highly proactive and motivated. You enjoy working in a dynamic team, focused on achieving great outcomes for New Zealanders.


Key tasks include:

•    Diary and email management
•    Proactively identify urgent matters and risks flagged
•    Travel and all aspects of meeting coordination
•    Preparing reports, documents and communications 
•    Ensuring systems and processes are efficient
•    Finance support to the budget manager
•    Assisting the wider leadership team as required

Self-managing, you will be comfortable juggling multiple tasks and have an unflappable approach in stressful situations. You engage well with stakeholders and have the confidence and judgement to keep things moving in the absence of your manager to ensure deadlines are met.  
We offer:

•    A supportive team-based environment
•    Coaching and development

Salary range: $71,231.00 - $87,060.00

How to apply


To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  


Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the competencies listed in the position description. 


All applications must be made online.  If this is not possible or if you have any queries, please contact us at


For a confidential discussion about the role, please contact Alana Cooper 04-913 7461


Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.


Closing date: Monday 18 October 2021


Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.