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Business Analyst

Date:  09-Jun-2021

Wellington, NZ

About us

The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.



Business Analyst


About the team

Our Data Management and Information Delivery unit in our Insights Group is growing and we are looking for a Business Analyst to help us deliver on our work programme. We are a busy team who work together to ensure that the information the Ministry collects is made available to others in a form that is useful and appropriately structured.


The Data Management and Information Delivery (DMaID) team is a critical part of Insights and the wider Ministry. We are the kaitiaki (guardians) of data, responsible for data stewardship by leading practice to ensure that privacy, ethics, and access is fair and transparent. We develop and maintain business rules and provide advice on data quality.


About the role

We are seeking a Business Analyst to join the DMaID team within the Strategy and Insights Portfolio. This role will get involved with different business groups, working to understand and identify their needs and lead solution focused options. We have a complex work programme and you will need to be able to provide high quality advice on business issues in a range of areas.


You will be working as part of an Agile product delivery team that is focused on making a difference in the lives of New Zealanders. We are looking for a clear thinker with a natural attention to detail. You should feel comfortable working 2-3 sprints ahead of the development team to ensure that all user stories are well defined and fully fleshed out in preparation for upcoming sprints.




  • Engage with stakeholders, delivery team members and vendors to fully understand, communicate and document process, workflows, requirements, and solutions.
  • Support the Scrum Lead with all aspects of the product lifecycle.
  • Analyse and understand business needs and translate them into fit for purpose user stories/requirements with clear acceptance criteria.
  • Provide day to day support around our current product and services. 
  • Providing a user focussed mentality to the new services.
  • Facilitate requirements gathering workshops with Subject Matter Experts. 
  • Collaborate with a range of stakeholders to ensure user stories are understood and solution outcomes are achieved.
  • Excellent communication skills with the ability to translate data into actionable insights.
  • Provide reporting and feedback from and to stakeholders, users, and team members.


Experience you’ll bring:


  • Experience working as a Business Analyst in an Agile environment.
  • Experience creating user stories.
  • Experience defining business requirements. 
  • Experience with design principles and practices.
  • Excellent communication skills.

How to apply

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the competencies listed in the position description. 


All applications must be made online.  If this is not possible or if you have any queries, please contact us at 


Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.


Closing date: Thursday 24th June 2021 


Position description

Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.