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Team Manager Capability - Taranaki

Date:  12-Oct-2021

Taranaki, NZ

About us

The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.



Team Manager Capability – Taranaki

Permanent, Full time

About the role
The Learning and Continuous Improvement Group manaaki our frontline people to grow curiosity, capability and confidence, and our people leaders within this structure are a key role in enabling this to happen.
You will lead a team of Capability Developers, who deliver learning, capability coaching, support and advice to our front-line people.  This unit was established in July 2020 and has been pioneering different ways of working and thinking, so we are looking for someone who can continue in this trailblazing way.   Working closely alongside the site and regional operational leadership team, you’ll continue to breathe life into Te Pae Tawhiti, and the strategic direction of MSD. 
The role is suited to confident leaders who understand adult learning in the workplace and coaching for the right behaviours. The role will also call upon some serious brain power about current trends in learning, development and how to continuously make things better.


An overview of your responsibilities:


  • Lead and equip your team of Capability Developers for success
  • Navigate your Capability Developers through their transition into the new role, structure and operating model 
  • Ensure your Capability Developers are effective in applying the new ways of working - Our front-line people will be counting on your Capability Developers, so you’ll need to motivate and mentor your team to achieve their full potential
  • You’ll have oversight of implementing continuous improvement strategies, so you’ll need to ensure your team are looking at all the opportunities to improve both our people and our clients experience  
  • Work alongside our Manager Capability leaders and Service Delivery leaders who will be your key collaboration partners in this role. Together, you’ll need to brainstorm business, capability needs and strategy
  • Enhance the learning experience and development opportunities for Capability Developers that ultimately deliver positive learning outcomes for our front-line people


Your skills and experience:


  • Proven people leadership experience or senior level experience in a learning delivery function, ideally within a large and complex environment
  • You hold a relevant Tertiary Qualification  
  • You can demonstrate a solid understanding of learning principles and practices
  • You have proven experience in the application of continuous improvement strategies (in other words, how you have continuously made something better)
  • We expect this is going to be a busy role, so you’ll need to be highly organised and be able to manage your time efficiently
  • As we said, this is going to be a busy role, so you’ll need to be entirely comfortable (and smart) with delegating tasks to meet deadlines
  • A proven ability to enable people to perform to their very best by getting the work done but also have fun along the way


What we offer:

The opportunity to be a part of the Ministry’s people centred Learning and Continuous Improvement group – and really making a difference to New Zealanders, and our people at this critical time.

  • We believe in flexible working arrangements and great work-life balance
  • An opportunity for you to work amongst an incredible team of people who are passionate about making a positive impact in the lives of New Zealanders
  • An opportunity to learn new things yourself, and then try new things and we look to be innovating and challenge ourselves to do better
  • Transformational leadership experience on your CV 
  • The salary for this role is from $85,749 to $128,623 per annum (in line with skills, experience and other factors).


How to Apply


To apply, click the ‘Apply Now’ button, complete the online application form and submit your CV and cover letter outlining your suitability for the role.


All applications must be made online.  If this is not possible or if you have any queries, please contact Darlene Rastrick on

Applications Close:  27 October 2021 

Position Description: 







Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.