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Assessor - Oranga Tamariki


Manawatu / Wanganui, NZ

Assessor - Fixed Term Contract - Palmerston North


Personal information is a taonga, are you keen to help us protect an provide it with pride?  We currently have exciting fixed term (through to June 30 2021) opportunities for customer focused candidates in our Customer Information Requests Team.


About us | Mō mātou 


Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values:


•    We put Tamariki first
•    We believe Aroha is vital
•    We respect the Mana of people
•    We are Tika and Pono  
•    We value Whakapapa
•    We recognise that Oranga is a journey


About the role | Mō te tūnga 


As an Assessor you will be relied upon to read and assess our customer’s personal files and trusted to release information that they are entitled to receive under the Privacy and Official Information Acts. It is a demanding role that requires you to be able to communicate with customers to understand what matters to them, read and interpret large volumes of information, and make informed decisions on what information they can receive.  In this role you will have the opportunity to apply your skills and experience towards the wellbeing of Tamariki.


This is a fixed term contract opportunity based in Palmerston North through to June 30, 2021 paying $52,000 per annum.  Initially you will be working from home, so it is important that you have a space in your house where you can complete confidential work, we will provide all the equipment and training you need.  Once we have our office/hub set up in Palmerston North your work will change to a mix of some home days and some days based in an office with your team.

About you | Mōu


While we do not require any particular experience for this role, we are looking for candidates who display:

•    A strong customer focus
•    The ability to concentrate on important information for long periods of time
•    A willingness to take on feedback
•    A commitment to developing your skills
•    Strong written and oral communication skills
•    Demonstrated resilience
•    If you have knowledge and understanding of the Privacy Act of 1993 and the Official Information Act of 1982 that would be a huge bonus!

How to Apply | Me pēhea te tuku tono 

If you are currently registered, apply online with your CV. If you are an Oranga Tamariki employee already, please apply through your myHR portal. For reporting and transparency, it is important that all applications are submitted through our careers site, please do not email through applications and/or CVs.  If you have any questions about the role, please contact


Applications close: 30 September, 2020 but get your application in as soon as possible as we are wanting to move quickly.

Position Description