Early Response Work Broker - Bay of Plenty
Bay of Plenty, NZ
- Fixed term/secondment through to 30 June 2027
- This role can be based at any location within the Bay of Plenty region, however regular travel to the Regional Office in Rotorua is required.
About our team | Mō te tīma:
The Early Response Team (The Team) is a dedicated team of MSD staff who are responsible for delivering Redeployment Support. This involves identifying and supporting people who are disadvantaged in the labour market to retain their employment or transition to new good and appropriate employment or upskilling opportunities.
These shifts focus on how MSD can become a trusted and proactive organisation, connecting clients to all the support and services that are right for them and improving the social and economic wellbeing of New Zealanders.
About the role | Mō te tūnga:
As an Early Response Work Broker, you will work in collaboration with your Early Response Team to develop and carry out a regional plan for the delivery of an effective end to end redeployment support service.
The Team has two core functions:
1. Delivering prompt tailored support for people at risk of job displacement
2. Gathering intel and opportunities to enable effective early intervention
The Team are one part of a broader ecosystem of supports, services, and opportunities for business and people at risk of job displacement. The Team will make a significant positive impact on individuals and communities, as you establish relationships and partnerships with various internal and external stakeholders to tailor services to meet people’s needs.
The team are mobile within the Bay of Plenty region to respond to job displacement where it occurs.
What you bring | Ōu pūmanawatanga:
We are looking for people who want to be part of the changing future vision of MSD.
You must have strong people and influential skills and be able to negotiate outcomes. Having a background in business development, partnership management and/or, sales and account management or similar would be an advantage.
You enjoy using your initiative, be a self-starter, looking for and acting on opportunities, solving problems and have a positive can-do attitude.
You must enjoy building relationships and making new connections with people.
- Be tenacious and professional and driven to address challenges
- Enjoy building relationships and making new connections
- Be flexible, solutions focused and have experience in a customer-centric role
- Up to date information on current labour market developments and trends
- Be able to work with people from diverse backgrounds and at all levels
- Excellent communication skills, be persuasive and articulate as well as possessing good report writing skills
- Be a great listener and a quick learner
- Have a full and clean NZ Driver’s Licence
What we offer | Tā mātou e tuku ana:
- Excellent induction and on-going training
- Regular coaching and career development opportunities
Position Description | He Whakaahuatanga Tūnga:
Salary | Utu-ā-tau: $79,200.00 - $95,873.00
How to apply
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Closing date: Sunday 5th April 2026
Joining us
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.
