Share this Job

Service Centre Manager

Date:  07-Apr-2021
Location: 

Auckland, NZ

Service Centre Manager - Pukekohe

Permanent, Full Time
 
We have an outstanding opportunity for an experienced leader to join our Pukekohe team. Reporting to the Regional Director, the role of the Service Centre Manager is to provide effective leadership to deliver services that contribute to help New Zealanders to be safe, strong and independent. 


You will be an innovative and inspirational leader who is constantly front and present in a busy service delivery environment.  Your focus will be supporting our site-based Case Managers to move people closer to independence and connect them with employment opportunities.

 

Service excellence will resonate strongly with you, and you will play a key leadership role in an integrated services response, fostering an environment where social service agencies work together to achieve positive change in the lives of people, their families/whānau and their communities through the timely and seamless delivery of “client centred” services.
 
You will have experience in leading through change, have a vision of what a great working environment looks like and you are able to articulate how you respond effectively to the key priorities for the Region.
 
 
Key attributes required
 
⦁    Experience in responding to Māori, Pacific or people with disabilities
⦁    A client centric way of working
⦁    Excellent communication and interpersonal skills
⦁    Strong organisational and planning skills
⦁    Flexible, innovative and pragmatic
⦁    Proven skills to build effective teams
⦁    Proven relationship management skills.

 

Position Description
https://www.msd.govt.nz/hr/documents/position-descriptions/service-delivery/4.-client-service-delivery/service-centre-manager-nov-2019.docx 
  
How to apply

 
Please apply online and submit your CV and Cover Letter outlining your relevant skills and experience.  In your Cover Letter please ensure that you address the Key Accountabilities/Success Factors in the position description and Key attributes noted in the advertisement.
 
 
Applications close: 22nd April 2021 at 10.00pm