Service Delivery Jobs

We work together to make a difference for New Zealanders. Whether that’s helping someone get sorted financially so they can study, supporting someone into work, ensuring support is there for someone who can’t work, helping one of our seniors by granting their entitlement to New Zealand Superannuation, or giving New Zealanders confidence that the system they fund is being used by people in genuine need.

We do this through three key groups; Regional Service Delivery, our frontline centres delivering face-to-face services across 11 regions, Contact Centre Services providing client services by phone, and Centralised Services - specialist teams managing processing of support and entitlements.

These three groups are supported by a number of teams, providing operational support, service development, learning and development, analytics and workflow management and engagement expertise.

Service Delivery has a role in delivering services and making a difference for more than a million clients.

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Work Broker - Te Kuiti
Work Broker - Te Kuiti Taranaki, NZ
Taranaki, NZ
Support Officer Contact Centre Auckland, NZ
Service Manager - Work and Income Christchurch Contact Centre Canterbury, NZ
Service Centre Manager - Otaki/Kapiti Wellington, NZ
Senior Advisor Client Segmentation (Permanent), Wellington Wellington, NZ
Regional Housing Advisor - Central Region Manawatu / Wanganui, NZ
Regional Director, Waikato Region Waikato, NZ
Processing Officers: International Services Wellington, NZ
Manager Contact Centre Services (Permanent) - Lower Hutt Wellington, NZ
Intensive Client Support Manager - Whanganui Manawatu / Wanganui, NZ
Intensive Client Support Manager - Supporting Offenders into Employment - Whanganui Manawatu / Wanganui, NZ
Housing Broker - New Plymouth Taranaki, NZ
Housing Broker - Christchurch Canterbury, NZ
Case Managers, Canterbury Region Canterbury, NZ
Case Managers - Across Wellington Region Wellington, NZ
Advisors Client Segmentation (Permanent), Wellington Wellington, NZ
Administration Officer - Christchurch Canterbury, NZ
Administration Officer (Fixed Term to 26 June 2020) - Kaikohe Northland, NZ
2 x Support Officers (Fixed Term), Wellington Wellington, NZ