Service Delivery Jobs

We work together to make a difference for New Zealanders. Whether that’s helping someone get sorted financially so they can study, supporting someone into work, ensuring support is there for someone who can’t work, helping one of our seniors by granting their entitlement to New Zealand Superannuation, or giving New Zealanders confidence that the system they fund is being used by people in genuine need.

We do this through three key groups; Regional Service Delivery, our frontline centres delivering face-to-face services across 11 regions, Contact Centre Services providing client services by phone, and Centralised Services - specialist teams managing processing of support and entitlements.

These three groups are supported by a number of teams, providing operational support, service development, learning and development, analytics and workflow management and engagement expertise.

Service Delivery has a role in delivering services and making a difference for more than a million clients.

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Administration Officer (12 Months Fixed Term / Secondment) Sydenham, Christchurch Canterbury, NZ
Capability Developers - Greerton and Kawerau Bay of Plenty, NZ
Case Manager - Kaikohe
Case Manager - Kaikohe Northland, NZ
Northland, NZ
Case Managers - Dunedin Metro Otago, NZ
Customer Service Representative Waikato, NZ
Employment Liaison Advisor - New Plymouth - 12-month Fixed term or Secondment Taranaki, NZ
Employment Liaison Advisor - Taumarunui - Fixed term or Secondment - 12 months Manawatu / Wanganui, NZ
Employment Liaison Advisor - Whanganui - 12 month fixed term or Secondment Manawatu / Wanganui, NZ
Employment Liaison Advisors, Auckland Region Auckland, NZ
Regional Commissioner Advisor - Rotorua - Fixed term or Secondment to June 2021 Bay of Plenty, NZ
Regional Contracts Assistant (Fixed Term / Secondment to 30 June 2022) - Christchurch Canterbury, NZ
Regional Housing Manager - Nelson, covering the 'Top of the South' region Nelson / Tasman, NZ
Work Broker - Stratford Taranaki, NZ
Work Brokers, Bay of Plenty Region Bay of Plenty, NZ
Youth Development Specialists - Fixed term or Secondment - Taumarunui or Taihape Manawatu / Wanganui, NZ