Service Delivery Jobs

We work together to make a difference for New Zealanders. Whether that’s helping someone get sorted financially so they can study, supporting someone into work, ensuring support is there for someone who can’t work, helping one of our seniors by granting their entitlement to New Zealand Superannuation, or giving New Zealanders confidence that the system they fund is being used by people in genuine need.

We do this through three key groups; Regional Service Delivery, our frontline centres delivering face-to-face services across 11 regions, Contact Centre Services providing client services by phone, and Centralised Services - specialist teams managing processing of support and entitlements.

These three groups are supported by a number of teams, providing operational support, service development, learning and development, analytics and workflow management and engagement expertise.

Service Delivery has a role in delivering services and making a difference for more than a million clients.

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Service Managers, Contact Centre Services, Wellington Wellington, NZ
Regional Contracts Assistant Wellington, NZ
Employment Co-ordinator - New Plymouth Taranaki, NZ
Work Broker - Stratford Taranaki, NZ
Community Liaison Advisor, Full Time, Fixed Term or Secondment, Dunedin Otago, NZ
Central Processing Officers - Whangārei Northland, NZ
Case Manager - Kaikohe
Case Manager - Kaikohe Northland, NZ
Northland, NZ
Case Managers - Centralised Services - Whanganui - Fixed term or Secondment Manawatu / Wanganui, NZ
Heartlands Coordinator - Taumarunui - part-time - fixed term / secondment to June 2021 Manawatu / Wanganui, NZ
Project Manager - Construction - East Coast - 12 month fixed term / secondment Hawke's Bay, NZ
Case Managers - Centralised Services - Hastings Hawke's Bay, NZ
Case Managers - Canterbury Metro Canterbury, NZ
Work Broker, 3x Fixed Term opportunities, Canterbury Canterbury, NZ
Case Manager (Emergency Housing focus) - Bay of Plenty) Bay of Plenty, NZ
Executive Assistant to Regional Director - Ellerslie, Auckland Auckland, NZ