Service Delivery Jobs

We work together to make a difference for New Zealanders. Whether that’s helping someone get sorted financially so they can study, supporting someone into work, ensuring support is there for someone who can’t work, helping one of our seniors by granting their entitlement to New Zealand Superannuation, or giving New Zealanders confidence that the system they fund is being used by people in genuine need.

We do this through three key groups; Regional Service Delivery, our frontline centres delivering face-to-face services across 11 regions, Contact Centre Services providing client services by phone, and Centralised Services - specialist teams managing processing of support and entitlements.

These three groups are supported by a number of teams, providing operational support, service development, learning and development, analytics and workflow management and engagement expertise.

Service Delivery has a role in delivering services and making a difference for more than a million clients.

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Senior Advisor
Senior Advisor Wellington, NZ
Wellington, NZ
Central Processing Officer Wellington, NZ
Senior Advisor
Senior Advisor Wellington, NZ
Wellington, NZ
Senior Advisor
Senior Advisor Wellington, NZ
Wellington, NZ
Customer Service Representative, Lower Hutt Job Connect Wellington, NZ
People Lead - Employment
People Lead - Employment Wellington, NZ
Wellington, NZ
Manager Client Service Delivery - New Plymouth - Taranaki Region Taranaki, NZ
Integrated Services Case Manager - Hawera - Taranaki Taranaki, NZ
Support Officer
Support Officer Northland, NZ
Northland, NZ
Case Managers - Nelson - Permanent and Fixed Term or Secondment to June 2023 Nelson_Tasman, NZ
Case Manager - Blenheim - Permanent and Fixed Term or Secondment to June 2023 Marlborough, NZ
Advisor
Advisor Marlborough, NZ
Marlborough, NZ
Executive Assistant to Regional Commissioner - Central Region Manawatu_Whanganui, NZ
Investigator Fraud Intervention Services Canterbury, NZ
Early Response Work Broker - Western Bay of Plenty Bay Of Plenty, NZ
Integrated Services Case Manager - Housing - Bay of Plenty Bay Of Plenty, NZ
Case Managers - Western Bay of Plenty Bay Of Plenty, NZ
Technical Officer, Youth Services Support Unit (YSSU) - Mangere Auckland, NZ
Case Manager - Takapuna & Albany Centres - Permanent Auckland, NZ
Case Managers - Manurewa and Papakura Site Auckland, NZ