Manager, Operations and Delivery

Join us as our Manager Operations and Delivery to make sure our people have the systems, tools and support they need to do their best work.

Mō te tūnga | About the role: 

As the Manager Operations and Delivery, you will lead the delivery of important services to other government agencies and the public.  

You will make sure these services such as Alternate Formats, Disability Information Services, and guiding the roll-out of government-wide Employment Pathways initiatives are well-planned, resourced, and delivered in a way that truly meets the needs of those we serve.

You’ll also help shape how other agencies communicate and engage with disabled people and tāngata whaikaha Māori, using tools and guidance developed by your team.

What you’ll be doing:

• Lead and support your team to deliver high-quality services like Alternate Formats and Disability Information.
• Oversee the implementation of the cross-government Employment Pathways plan, attracting, developing, and retaining disabled people across the public sector.
• Help other agencies improve how they engage with disabled people through clear guidance and support.
• Monitor how well initiatives are working and adjust delivery to better meet the needs of Whaikaha and its stakeholders.

Mōu | About you: 

• Broad experience leading within the disability sector to produce key outputs to a variety of government agencies.
• Successful experience influencing and engaging internal and external stakeholders.  
• Understanding of employment dynamics for businesses and for disabled people, with the ability to find pragmatic solutions.
• Experience managing operational delivery including resource allocation, prioritisation, and coordination to ensure timely delivery of outputs that align to strategic priorities.
• People leadership experience, this could include volunteer or sports leadership experience.  

To undertake this role successfully you will either be a disabled person, or you will be able to establish credibility and trust with the disability community.

He Whakaahuatanga Tūnga | Position Description:

The job description can be found here: Manager Operations and Delivery position description.

Alternate formats of this advertisement can be found here: https://www.whaikaha.govt.nz/ManagerOp

Salary band: $117,419 - $174,069

Mō mātou | About us:

At Whaikaha, we want an Aotearoa New Zealand where Deaf and disabled people and tāngata whaikaha Māori are thriving.
 
As a Ministry we are dedicated to this goal, working with government, businesses, and communities to drive real change.
 
We do this by investing in disability communities, providing strategic and policy advice across government, monitoring how well services are working, and identifying new, exciting opportunities to make a difference.

We care about the wellbeing and success of our people and provide a supportive and inclusive environment. 

Ka kati ngā tono hei te | Applications close: Sunday 15 June 2025.

Me pēhea te tuku tono | How to apply: 

Click the 'Apply' button to complete the online form, or let’s kōrero about what you need to feel supported in your application. For example, you may prefer to use video instead of a traditional CV and cover letter, or you might want whānau or a friend to tell us about you.
 
Contact us about the best way for you to apply by emailing: PeopleandCulture@whaikaha.govt.nz. 

If you work for Whaikaha please apply through the myHR portal so that your employee profile is visible as an internal candidate.